Question 1

What is Chaac?

Accepted Answer

Chaac is a location-based play platform for the Riviera Maya. It turns real streets, plazas, and beaches into playable geography — GPS scavenger hunts, structured quests, and free on-site games you run from your phone.

Question 2

What is a GPS scavenger hunt?

Accepted Answer

A GPS scavenger hunt is a self-guided route where each step unlocks at a real place. You walk to checkpoints in Playa del Carmen or the Riviera Maya, solve clues on your phone, and progress through a story anchored to that location.

Question 3

Do I need to download an app?

Accepted Answer

Chaac Play runs in your mobile browser — no app store install required. Open a quest on your phone, allow location when prompted, and play on-site where the experience is authored to work.

Question 4

Is there a free version?

Accepted Answer

Yes. Chaac Play includes free location-based quests you can try before upgrading to premium authored scavenger hunts with longer routes and deeper story.

Question 5

Where do Chaac games work?

Accepted Answer

Experiences are built for the Riviera Maya, with many routes centered on Playa del Carmen. Missions are designed for specific geography — if it does not work on-site, it is not Chaac Play.

Question 6

How is Chaac different from a walking tour?

Accepted Answer

Walking tours follow a fixed script. Chaac routes are interactive: riddles, reveals, and pacing tied to where you are standing. You are playing the place, not only listening to it.

Question 7

Where do I find events in Playa del Carmen?

Accepted Answer

For concerts, nightlife, and things to do tonight, use Riviera Lowdown — Chaac’s discovery partner for local events across Playa del Carmen, Tulum, Cancún, and the Riviera Maya.

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